You work.She answers.
Your AI voice assistant picks up 24/7, qualifies your prospects, books appointments straight into your calendar and filters out unwanted calls. No more unanswered calls when you’re busy.
- You keep your number
- Léa says she is an AI
- No commitment, cancel in one click
- Data stored in the European Union
06 •• •• •• 12
Incoming call · 00:04
Call report sent by emailjust now
New appointment
Thursday 2:30 pm, in your calendar
Caller’s number noted
Did an Appellia customer recommend us?
Give their name when you sign up: your 3rd month of subscription is 50% off, and your referrer gets the same discount at the same time. It is our way of saying thank you.
Sign up and name my referrerOn your 3rd month of subscription only, once your account is approved.
0
days of free trial
0
minutes included from the first plan
24/7
your line is answered
Guidance
One tip a day, until everything is ready
No manual to read: in your account, Léa (or the name you choose) shows you the next useful setting, takes you there in one click and prepares the text for you. You read it through, you save.
My tip of the day (1/3)
Léa is here to help
Prepare Léa’s profile: everything to know about your business.
My tip of the day (2/3)
Hugo is here to help
Mention in your information what Hugo can do for you.
Ready-to-use example
Appointments: Hugo checks our calendar and books a free slot directly.
The right setting, in the right order
One tip at a time, from the most useful to the simplest. Closed it for today? It comes back tomorrow.
The text is ready, you decide
From your website, or with a template suited to your trade: the text lands in the right field, and nothing is saved until you click.
Female or male advisor
You choose the name and the face: everyone can relate.
A question before you try?
Call us on 07 44 98 24 24, Monday to Friday, 9 AM to 4 PM (Paris time).
Features
Everything a front desk does. Better.
Answers 24/7
Nights, weekends, holidays: Léa always picks up, even when you are in a meeting.
Appointment booking
Appointments are written straight into your Google Calendar, and Léa checks your availability during the call itself: she only offers slots that are genuinely free.
Prospect qualification
Every call is analysed: intent, contact details, score. Your CRM fills itself.
Spam filtering
Cold callers and robots are politely turned away. Your line stays free for real customers.
Transcripts & summaries
Every conversation is transcribed and summarised. Find everything in your dashboard.
Emergencies escalated
Critical calls are pushed to you immediately, following your rules.
She speaks the caller’s language
An English-speaking client, a Spanish supplier, a German visitor: Léa carries on in the language she receives, with nothing for you to set up.
After every call
You know in one second whether to call back
Others send you a transcript. Appellia tells you what to do: every summary arrives with a colour dot, visible right in the email subject, even on a locked screen.
- URGENTVotre assistante a détecté une urgence.Rappelez tout de suite.
- OpportunitéProspect chaud, sans rendez-vous encore posé.Rappelez dans les 5 minutes : c’est là que tout se joue.
- À traiterDemande de suivi, service après-vente, relance.À traiter dans la journée.
- Rendez-vous prisL’assistante a posé le rendez-vous pendant l’appel.Rien à faire : le rendez-vous est dans votre agenda.
- Sans suiteDémarchage filtré, ou appel sans objet.Aucune action nécessaire.
Why the first 5 minutes change everything
A landmark study on lead response time shows that calling back within 5 minutes makes you over 20 times more likely to qualify the contact than calling back after 30 minutes. That is exactly what the orange dot buys you.
Source: Harvard Business Review, “The Short Life of Online Sales Leads” (2011).
For your trade
Every trade has its own calls. Léa adapts.
Six examples, each with a detailed guide.
Your trade isn’t listed? Our AI receptionist guide (in French) explains what it does for every trade, and what it doesn’t.
Why Appellia
A missed call is often a customer calling the next one
On a site, at the wheel or with a customer, you can’t pick up. And at the voicemail, many hang up without leaving a message.
Appellia answers for you, with your name, your hours and your services. It asks the questions you would ask, and sends you what matters.
It never pretends to be you: it introduces itself as a virtual assistant, and puts the call through to you when it is urgent.
Clémence and Bruno Vigné, co-founders
Comparison
Traditional front desk vs Léa
Traditional front desk
- Office hours only
- High monthly cost (salary or answering service)
- Calls lost at peak times
- No systematic call report
Léa, your AI
- Available 24/7, 365 days a year
- From €49 per month
- Picks up every call in 2 seconds
- Yes. Data stored in the European Union, GDPR compliant, never resold. One exception we would rather spell out: the conversation and its transcript go through an artificial intelligence model provider established outside the European Union, which guarantees no European location for the processing. You own your data and can export or delete it.
Your missed revenue
How much are missed calls costing you?
Estimated loss per month
5,456 €
Return on investment with Léa
0 %
Estimate based on the sector’s average basket and a conservative conversion rate.
A question before you try?
Call us on 07 44 98 24 24, Monday to Friday, 9 AM to 4 PM (Paris time).
Pricing
Clear plans, no surprises
All plans include appointment booking, the CRM, transcripts and spam filtering.
Pro
49 € excl. VAT/month
i.e. 58,80 € incl. VAT
Up to ~233 calls per month
350 minutes included
Try free for 7 daysBusiness
149 € excl. VAT/month
i.e. 178,80 € incl. VAT
Up to ~800 calls per month
1 200 minutes included
Try free for 7 daysBusiness+
349 € excl. VAT/month
i.e. 418,80 € incl. VAT
Up to ~2 333 calls per month
3 500 minutes included
Try free for 7 daysEnterprise
900 € excl. VAT/month
i.e. 1 080 € incl. VAT
Up to ~6 600 calls per month
9 900 minutes included
Try free for 7 daysWhat a plan adds
- Your line keeps answering as long as you have included calls left
- Your included calls reset in full on the 1st of each month
- No separate number fee, everything is in the price shown
- Plan used up: it stops unless you top up; a top-up never expires and the per-minute rate is never marked up
- You are warned before you go over, not when the invoice arrives
- Change plan whenever you like, no commitment
- A 7-day trial with 60 free minutes, plans only
Only a handful of calls a month? Pay as you go may work out cheaper: the simulator just below will tell you.
Pay as you go, commitment-free
0,15 € excl. VAT/min
That is 0,18 € incl. VAT. Prepaid, 10 € minimum top-up. Dedicated number fee: 1,50 € excl. VAT/month, deducted from your balance.
Which plan is right for you?
How many calls do you get per week?
15 calls per week
Pro
Estimated cost
49 €
Business
Estimated cost
149 €
Business+
Estimated cost
349 €
Enterprise
Estimated cost
900 €
PAYG
Estimated cost
16,05 €
FAQ
Frequently asked questions
How does Léa answer on my current number?
You keep your number: a simple call forward routes your calls to Léa. You can disable it at any time.
What if Léa does not know the answer?
She takes a precise message and notifies you immediately. Depending on your rules, she can also transfer the call to your line.
Will my customers know they are talking to an AI?
Yes, and it is deliberate: from her very first sentence, Léa introduces herself as a virtual assistant, in other words an artificial intelligence, so the caller knows before speaking. This transparency is a guarantee of the product and cannot be switched off - it puts the caller at ease and protects you legally. Everything else in the greeting is customisable: your assistant’s name, the tone, how your business is introduced.
Is my data protected?
Yes. Data stored in the European Union, GDPR compliant, never resold. One exception we would rather spell out: the conversation and its transcript go through an artificial intelligence model provider established outside the European Union, which guarantees no European location for the processing. You own your data and can export or delete it.
Can I try before subscribing?
Yes. The 7-day free trial gives you 60 minutes on a dedicated number; a payment card is required to prevent abuse, and you can cancel in one click before the trial ends.
How long do you keep my call data?
The word-for-word transcript of a call is automatically deleted after 30 days. The summary, the caller’s details and the appointment stay in your account. That is a deliberate choice: Appellia passes information on, it does not archive it for you. Your reference history belongs in your usual tool, and an “Export (CSV)” button in your call log lets you take everything with you whenever you want, to open in Excel or your own software.
Appellia or Appelia?
Appellia is spelled with two Ls. Did you type appelia.fr? You are in the right place: that address belongs to us and leads here. Appellia has no connection with services whose names resemble ours.
Didn’t find your answer?
Call us on 07 44 98 24 24, Monday to Friday, 9 AM to 4 PM (Paris time).
No more unanswered calls when you’re busy.
Set up in 10 minutes. No commitment.
No commitment · EU-hosted data · Cancel in one click
How it works
Three steps, from the call to your summary
A call comes in
A customer calls your usual number. Léa picks up in under 2 seconds, with your personalised greeting.
Léa qualifies and acts
She understands the request, answers questions, checks your availability and books the appointment straight into your Google calendar.
You stay informed
Transcript, summary and prospect card land in your dashboard. Emergencies are escalated to you immediately.